45-Day Return Policy

Our Love-It Guarantee: 45-Day Return Policy

We want you to love your pre-loved luxury as much as we do. That’s why every purchase comes with our straightforward 45-day return guarantee.

The Promise:

You have 45 days from the date of delivery to initiate a return—for any reason. We’ll provide a full refund to your original payment method, and the return is completely free.

The Details:

Return Window: 45 calendar days from delivery.

Condition: Items must be returned in the same condition as received, with all original packaging, tags, and certificates.

Process:

Contact our Customer Care team to initiate your return and receive a prepaid, insured return label.

Securely pack the item using the provided label.

Once we receive and inspect the item, we’ll process your refund.

Refund Timing: Your refund will be issued within 5-10 business days of our confirmation and will be returned to the original payment account used for purchase. Please allow 3 business days for the funds to appear in your account, depending on your bank or payment provider.

Important Notes:

This policy applies only to items purchased directly from us.

Shop with confidence, knowing your satisfaction is fully guaranteed.