Our Restoration Promise
Our Restoration Promise: Arrives Renewed, Stays Perfect
At Citycorner, we believe true luxury deserves to look and feel its best—now and for years to come. That’s why every item passes through our care process before it reaches you, and why we offer ongoing care once it’s yours.
🛠 Pre-Delivery Refresh
You may request complimentary refreshment after ordering—such as leather conditioning, hardware polishing, or edge coat touch-ups. This adds 7 business days to your delivery timeline, ensuring your item arrives beautifully renewed.
📦 Post-Purchase Care
Noticed something after receiving your item? No problem.
Within 45 days of purchase, you may return your item to us for complimentary restoration—by mail or by visiting one of our boutiques.
(Service applies only to items purchased from us, consistent with the original condition description.)
🔍 What’s Included in Complimentary Restoration?
Leather cleaning & conditioning
Metal hardware polishing
Minor edge coating restoration
Surface scuff reduction
Odor refresh (if applicable)
Note: Does not cover structural alterations, major repairs, or damage from improper use.
📮 How to Request Service
Contact our care team within 45 days of delivery.
We’ll provide a prepaid, insured shipping label if needed.
Once received, our specialists will refresh your item with care.
Your piece will be returned within 7–10 business days, looking like new again.
Because luxury isn’t just about purchase—it’s about lasting beauty, trusted care, and peace of mind.